Problems and Fixes for iPhone 8/8 Plus/X

--Thursday, Dec.07, 2017

iPhone 8 and iPhone 8 Plus has been unveiled on September 16, 2016. The iPhone 7's overall design resembles iPhone 7/7 Plus, but introduces a new color option - Jet Black. Moreover, there are new features like water & dust resistance, a new capacitive, static home key, and headphone jack removal. Apple also improves device's internal hardware to a heterogeneous quad-core system-on-chip with improved system and graphics perform ce, and upgraded 12 megapixel rear-facing cameras with optical image stabilization on all models and an additional telephoto lens on the iPhone 7 Plus model to provide enhanced zoom capabilities.

There is no doubt that iPhone 7/7 Plus are the best in the iPhone series so far. However, not before long, iPhone 7/7 Plus has been reported to have some nasty problems, like freezing problems, dying battery, signal issue etc. Though Apple has released software updates so as to address some of the problems, others remain unsolved being much of a headache for iOS users.

iPhone Problems Fixes

I've noticed there are quite a lot of threads on Apple Support or other iOS forums asking for help concerning iPhone 7 problems. Therefore, I collect 10 most common issues and hope that you can find the answer to your problem here.

Issue 1: Rapid Batter Drain Problem

Thanks to the more efficient A10 Fusion chip, iPhone 7 is supposed to run a longer battery life than the previous models. There are nevertheless quite a few complaints about a dying battery life. Please note that battery runs faster when running games or watching videos with high lightness. If your iPhone tends to drain out quickly when unoccupied, you might as well see the following solutions.


1. Enable "Low Power Mode" on iPhone Go to "Settings" > "Battery" and toggle on "Low Power Mode" bar.

2. Close power-consuming apps on the background. Take a look under "Settings" > "Battery" > "Battery Usage". If there is an app depleting much power, you might consider uninstalling it.

Issue 2: Phone Call/Speaker Issue

Many a iPhone 7 owner have run into such phone call/speaker problems like incoming audio sounds remote, the volume is too low to listen. If you're not sure whether it's a hardware problem or not, try to get the issue solved by following solutions.


1. Reboot your iPhone to see whether it helps.

2. Ensure that the case is not blocking the speaker or receiver.

3. Go to "Settings" > "Sounds" and manually drag the "RINGER AND ALERTS slide to turn the volume up. If the "Changer with Buttons" is disabled, please toggle it on.

4. Check the "Ring/Mute" switch on the side of the phone to make sure it's not set to be mute.

5. Clean up your iPhone and make sure that there is no dirt, dust, or debris stuffed.

6. Take your iPhone 7 to Apple Store or any authorized store to have it repaired.

Issue 3: Apps Tend to Crash or Freeze

Have you ever been encountering the trouble that some apps get crashed or stuck due to no reason? Recently, a number of iPhone7 owners have reported that some apps are acting up like 'Photo' app, 'Recent Calls list' or 'Messages'. Ever soft or hard reboot cannot be much of a helper.


1. Perform "Software Update" to update your iPhone to latest version of iOS if there is a new update available.

2. If the problem started after an update, the update itself may have installed incorrectly. If possible, restore your device to a backup made before the update was applied, then install the update again.

Issue 4: Hissing Sound Problem

Actually, hissing noises exist but it's unperceivable most of the time. However, some users complain that their iPhone 7 makes loud hissing sound especially when they're playing games. When they approach to the Apple Logo on the back, it's clear to catch the noise. In fact, when a app or game is running, which requires a lot of processing power, mant phones will emit hissing or other noises.


No current solutions for that issue so far. However, if that really bothers you, you can take your iPhone 7 to Apple Store to have a check or replacement before the warranty expires.

Issue 5: Keyboard Won't Appear When Messaging

When will you do when texting to a friend? Certainly by typing words on your phone, right? However, it's been such a headache for iOS users for the reason that their keyboards don't appear when messaging. Actually, it works most of the time but somehow happens. To be honest, it's still unknown that what cause this problem.


1. Close the app and reopen it again.

2. Upgrade to the latest iOS. Bugs might be fixed.

3. If it still doesn't work, please considering sending a voice message instead.

Issue 6: Fail to Connect to Cellular Network after Airplane Mode

Sometimes we have to enable Airplane Mode under some circumstances. However, currently, iPhone 7 users say that their devices cannot connect to cellular data after turning off Airplane Mode. Now Apple is working on a fix, please try something listed below.


1. Swipe up the Control Center. Then, turn on and off Airplane Mode again.

2. Ensure that you're not out of service. Try resetting network settings via "Settings" > "General" > "Reset" > "Reset Network Settings".

3. Reboot your iDevice and then see whether it works.

Issue 7: Microphone Cuts Out

Some people complain that the microphone cuts out all of a sudden in the middle of a voice call making static and unexplainable noises. It's not a scenario from a fiction but something that truly happens to iPhone 7 owners. This problem won't occur in every calls and it's gone when remake the phone call. This is different from the Phone quality issue above, which dealt with audio from incoming calls. This is an issue with the person making an outgoing call.


1.Press and hold down the "Home" and "Sleep/Wake" button to hard reboot your iPhone.

2.Check for an software update and see whether it's fixed already.

3.Perform a factory reset but don't forget to back up your iPhone's content.

4. If none of the methods above work, it must be a hardware issue, please go to Apple Store to get it addressed.

Issue 8: Volume Buttons Cannot Control Volume

I've also noticed that people posted threads on Apple communities saying that the "Volume Up" and "Volume Down" buttons stop working to adjust the volume. If you're one of them, please check the solutions below.


1. Try to manually turn up or down the volume via the slider on "Control Center".

2. Head to "Settings" > "Sounds" and make sure that "Change with Buttons" is enabled.

3. If buttons are still not working, please try to reboot your device or consider resetting your iPhone.

Issue 9: 3D Touch Haptic Feedback Problem

This problems has been proved a bug, since 3D Touch continues to work, it's just that there's no feedback from the phone indicating that 3D Touch was used. There's no definitive fix, but there are a few things to try.


1. Restart your iPhone.

2. Go to "Settings" > "Sounds & Haptics" and toggle "System Haptics" off and on again.

3. Go to "Settings" > "General" > "Accessibility" > "3D Touch" to toggle the feature on and off, and to adjust the sensitivity.

Issue 10: Apple Watch Fails to Pair with iPhone 7

Apple Watch owners have been troubled with the problem that iPhone 7 is unable to pair their Apple Watch. Most possibly, it's due to restriction between two devices. That's to say, the iPhone to which the watch was last paired prevents it from pairing with another iPhone.


1. Ensure that both devices have been updated to the latest versions of iOS and watchOS.

2.Turn on Airplane Mode and then turn it off. Try connecting to Apple Watch again.

3. Unpair and set up the Apple Watch again. On your Apple Watch, tap "Settings" > "General" > "Reset" > "Erase All Content and Settings". On your iPhone, open the Watch app, tap the My Watch tab, and tap your watch at the top of the screen. Tap the info icon next to the watch that you want to unpair, then tap "Unpair Apple Watch" > "Apple Watch" > "Unpair Apple Watch".

4. Reset your iPhone via "Settings" > "General" > "Reset" > "Erase All Content and Settings". Please backup your iPhone before doing it.

If you cannot find related issue here, please update me with your trouble. I'd be glad to help you out. Or, please check here "Fix Most Common iOS Problems on iPhone" for more help.

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